Terms and Conditions

This document outlines the rules and regulations for using the services offered by the Astromania online casino. All players are required to read, understand, and agree to these terms and conditions before creating an account and participating in any games or promotions. By registering, a player confirms their acceptance of these rules. These terms constitute a binding legal agreement between the user and the platform. For any clarifications, please refer to the Astromania contact us page for support options.

General Scope and Acceptance

These terms and conditions govern all use of the gaming platform and its services. Astromania operates under a Curacao eGaming licence (8048/JAZ), and all services are provided in compliance with its regulatory standards. The casino reserves the right to modify these terms at any time. Players will be notified of any significant changes, and continued use of the service will be considered acceptance of the updated rules.

Account Eligibility and Registration

To use the platform’s services, certain conditions must be met. Eligibility is strictly controlled to ensure a secure and compliant environment.

Age Requirement: All applicants must be at least 18 years of age or the legal age for gambling in their jurisdiction, whichever is higher.
Single Account Policy: Only one account is permitted per person, household, IP address, and device. Creating multiple accounts is a breach of these terms.
Accurate Information: During registration, individuals must provide valid and verifiable information, including a full name, Australian address, email, and phone number.
Legal Compliance: It is the player’s sole responsibility to ensure that participating in online gambling does not violate any local laws or regulations.

Identity Verification (KYC)

Astromania is committed to maintaining a secure gaming environment and adheres to strict regulatory requirements. Before a withdrawal is processed, a Know Your Customer (KYC) check is mandatory. This involves submitting documents to verify identity, address, and ownership of the payment method used. Required documents may include a driver’s licence or passport, a utility bill dated within the last three months, and proof of payment. This process helps prevent fraud and ensures funds are sent to the correct individual.

Deposits and Withdrawals

Financial transactions are managed through a secure cashier. The minimum deposit is AU$10 for most methods, though a AU$20 deposit is needed to activate the welcome bonus. Supported payment options include POLi, PayID, Australian bank transfers, Visa, Mastercard, and various cryptocurrencies. Withdrawals are processed back to the original depositing method when possible. Processing times vary by method, with crypto withdrawals being instant and card payments taking 1-2 business days. Note that Neosurf is available for deposits only.

Bonus Terms and Conditions

All promotional offers, including the welcome bonus, reload bonuses, and free spins, are subject to specific terms. Unless otherwise specified, a general wagering requirement of x35 applies to most bonus funds. The maximum allowable bet with an active bonus is AU$5. Winnings derived from free spins are also subject to playthrough requirements before they can be withdrawn. Players are encouraged to read the specific rules for each promotion before opting in.

Prohibited Activities

To ensure fair play and platform integrity, certain activities are strictly prohibited. These include, but are not limited to, colluding with other players, using automated software or bots, exploiting software bugs or loopholes, and engaging in any fraudulent payment activity. Any account found engaging in such conduct will be suspended immediately, and all associated funds may be forfeited.

Account Closure

The platform reserves the right to suspend or permanently close an account at its discretion if a player is found to be in breach of these terms and conditions. The account holder will be notified of the decision. Upon account closure, any legitimate balance, minus bonus funds, may be returned to the player, provided no fraudulent activity was detected.